FAQ
Shipping
Shipping: Items will be shipped to the address on your PayPal account. Typically items ship in about 3-5 business days (excludes custom and pre-orders).
***Please note, shipping times may be delayed due to illness or vacation***. This is not typical but it can happen.
Custom orders will be shipped to you as soon as they are received by us.
Returns
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CLEARANCE ITEMS - ALL SALES ARE FINAL
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Returns: We hope you love your item(s) as much as we do. In the event you need to return something, please see our policy below:
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Items must be returned within 7 days of delivery/pick up
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Buyer will pay the return shipping cost
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Refunds will be issued in the original payment method (may take 5 to 7 business days to post)
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Returned item(s) must be: Unworn, unwashed, original tag intact, free of odors, animal hair, deodorant stains, makeup, etc.
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Please send all returns to:
Arabella Jane LLC
1302 Flintshire Lane
Lake St. Louis, MO 63367