FAQ

Shipping

Shipping: Items will be shipped to the address on your PayPal account.  Typically items ship in about 3-5 business days (excludes custom and pre-orders).

***Please note, shipping times may be delayed due to illness or vacation***.  This is not typical but it can happen.

Custom orders will be shipped to you as soon as they are received by us.

Returns

  1. CLEARANCE ITEMS - ALL SALES ARE FINAL

  2. Returns: We hope you love your item(s) as much as we do.  In the event you need to return something, please see our policy below:

  • Items must be returned within 7 days of delivery/pick up

  • Buyer will pay the return shipping cost

  • Refunds will be issued in the original payment method (may take 5 to 7 business days to post)

  • Returned item(s) must be: Unworn, unwashed, original tag intact, free of odors, animal hair, deodorant stains, makeup, etc.

  • Please send all returns to:  

Arabella Jane LLC

1302 Flintshire Lane

Lake St. Louis, MO 63367